Privacy Policy

Introduction

This Privacy Policy outlines how we collect, use, store, and disclose personal information while providing our services on www.naijamarket.co.za. By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We collect personal information from you when you interact with our website, create an account, make a purchase, or sign up for our newsletter. The types of information we collect include:

Contact information: name, email address, phone number, and shipping address
Account information: username, password, and account preferences
Payment information: credit card details or other payment methods
Order history and shopping preferences
Technical information: IP address, browser type, device information, and usage data

How We Use Your Information

We use the information we collect to:

Process and fulfil your orders
Communicate with you about your orders, inquiries, or requests
Personalize your shopping experience
Improve our website, products, and services
Send promotional materials and newsletters, if you opt-in
Comply with legal obligations and enforce our Terms of Service

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with selected third parties for specific purposes:

Payment processing: We use third-party payment gateways like PayFast to process transactions. They have their own privacy policies and security measures.
Shipping and logistics: We share your shipping information with courier services to deliver your orders.
Legal compliance: We may disclose your information if required by law or to protect the rights and safety of NaijaMarket, our customers, or others.

Data Security

We take the security of your personal information seriously. We implement industry-standard security measures, such as SSL encryption and secure storage, to protect your information from unauthorized access, alteration, disclosure, or destruction.

Cookies

We use cookies and similar technologies to enhance your browsing experience, personalize content, and analyze website traffic. You can disable cookies in your browser settings; however, some features of our website may not function properly without them.

Your Rights and Choices

You have the right to access, update, or delete your personal information by logging into your account on our website or contacting us at [email address]. You may also opt out of receiving promotional communications by following the "unsubscribe" link in our emails.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective when posted on our website. We encourage you to review our Privacy Policy periodically to stay informed about how we protect your personal information.

Contact Us

If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us at:

NaijaMarket
17 Wolmarans, Braamfontein, Johannesburg
South Africa
Email: orders@naijamarket.co.za

Last Updated: 3 April 2023