Terms and Conditions

Introduction

Welcome to NaijaMarket, an online South African e-commerce website that sells Nigerian products. These Terms and Conditions ("Terms") govern your access and use of www.naijamarket.co.za ("Website") and the services provided by NaijaMarket. By using our Website, you agree to be bound by these Terms.

Eligibility

By using our Website, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into a binding contract. If you are under 18, you may use our Website only with the involvement of a parent or guardian.

User Accounts

To access certain features of our Website, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account information and password and for all activities that occur under your account. You agree to notify NaijaMarket immediately of any unauthorized use of your account or any other breach of security.

Product Information and Pricing

We strive to display accurate product information and pricing on our Website. However, errors may occur, and we reserve the right to correct any inaccuracies or omissions at any time without prior notice. We also reserve the right to cancel any order in case of a pricing or product information error.

Orders and Payment

By placing an order on our Website, you agree to provide accurate and complete billing, shipping, and payment information. Your order is subject to acceptance by NaijaMarket and may be cancelled at any time for any reason.

We use third-party payment gateways like PayFast to process transactions. By making a purchase, you agree to abide by their terms and conditions and privacy policies.

Shipping and Delivery

We will make every effort to fulfil and ship your order within the estimated delivery times. However, we cannot guarantee that your order will arrive within the specified timeframe due to factors beyond our control, such as shipping delays, customs clearance, or other unforeseen circumstances. NaijaMarket is not responsible for any loss or damage resulting from such delays.

Returns and Refunds

We offer a return and refund policy for eligible items within a specified timeframe, as detailed in our Return Policy. Please review our Return Policy to understand your rights and obligations regarding returns and refunds.

Intellectual Property Rights

All content on our Website, including but not limited to text, images, logos, graphics, and software, is the property of NaijaMarket or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, modify, distribute, or otherwise use any content from our Website without the express written permission of NaijaMarket.

Limitation of Liability

NaijaMarket, its directors, employees, or agents shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of our Website or the purchase of products from our Website.

Indemnification

You agree to indemnify, defend, and hold harmless NaijaMarket, its officers, directors, employees, and agents from and against any claims, damages, costs, or expenses, including reasonable attorneys' fees, arising from your use of our Website or your breach of these Terms.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of South Africa. Any disputes arising from these Terms or your use of our Website shall be subject to the exclusive jurisdiction of the courts of South Africa.

Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective when posted on our Website. Your continued use of our Website following the posting of changes constitutes your acceptance of those changes. We encourage you to review our Terms periodically to stay informed about any updates.

Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable for any reason, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of the remaining provisions.

Termination

We reserve the right to terminate your access to our Website and its services, without notice, for any reason, including but not limited to the breach of these Terms, fraudulent or unlawful activity, or any other conduct that we believe may be harmful to NaijaMarket or our customers.

Contact Us

If you have any questions or concerns about our Terms and Conditions or the way we operate our Website, please contact us at:

NaijaMarket
Johannesburg
South Africa
Email: orders@naijamarket.co.za

Last Updated: 3 April 2023